Contact INFO
123 456 789
samplemail@mail.com
Sample Address, City, State 1234
INDUSTRY FIRST
Become a Powersports Leader at the College of Powersports Management online training
The industry first virtual daily online career training customized for powersports dealership is now available.
This will be available 24/7, 365 days a year.
Two-Day Powersports Training
SUNAY AND MONDAY
MARCH 9TH AND 10TH
9A.M - 5P.M.
ORLANDO AIRPORT MARRIOTT LAKESIDE
7499 Augusta National Dr, Orlando, FL 32822
Lack of consistent sales process usually results in
01
Low sales and margins
02
Departmental inefficiencies
03
Lack of communication and collaboration between departments
04
Low customer satisfaction
The industry first virtual daily online career training customized for powersports dealership is now available.
This will be available 24/7, 365 days a year.
Our Training Covers
Customer Interview
Customer Tour
Product Knowledge
Menu Presentation
Compliance
Income Development
Service Department Training:
Maximize over the counter sales
Parts Department Training:
How to turn over a customer to F&I
Coordinating with Sales/ Service to increase F&I sales
Train & Hires
The importance of the traffic log to control the showroom
9 Step Sales Process
01
Greet
Welcome all visitors to the dealership. Offer a tour (show how proud you are!) Introduce managers.
MAKE THEM FEEL WELCOME!
02
Probe
Ask questions about their interests. What specific model do they want?
BE INTERESTED & ENTHUSIASTIC!!!
03
SIT ON
They took the time to visit – how hard can it be to get them to sit on a motorcycle? Touch-feel-start. Motorcycles are fun!
OURS IS THE BRAND!
04
Presentation
Present the benefits and features and paint a picture of the fun they want to have with this bike! We are the dealer! It is easy to buy!
NOW IS THE TIME!
05
Sit Down/Write Up
The floor manager or team leader fills out a worksheet or four-square. Include customer name, phone, and specific unit identification.
Manager gives the proposed price (not the sales person.)
06
Negotiate
Negotiate price and/or terms until both parties agree. Ask every customer to buy.
Anticipate objections.
Start over if you must.
07
Agreement
Overcome objections. Get commitment.
Customer signs a worksheet offering to buy today at the agreed-upon price.
we all agree!
08
Finance & Insurance
Introduce customer to business manager. Business manager presents their entitlements. Complete paperwork.
Congratulate them!
09
Delivery
Service manager or another qualified person familiarizes the customer with the technical aspects of the unit. Cover recommended maintenance.
Celebrate! This is a big day!