CEO/President
With a 20+ year career with the world’s most innovative F&I providers in the Powersports, RV & Marine industry, Brandy is an expert in increasing profitability through high-impact training, continued coaching with diversified products, technology & partners in today’s market.
Brandy specializes in working with large groups to create and install systems, processes, and products customized to the dealership’s personality that increases profit margins overall.
director of OPERATIONS
Mike brings over 30 years of experience in business operations and process management to Legacy Dealership Services. He has a proven track record of supporting companies in streamlining workflows, optimizing efficiency, and enhancing overall performance. Mike is passionate about creating seamless systems that empower organizations to achieve maximum profitability.
director of income DEVELOPMENT
With 17 years in the Harley-Davidson industry and 11 years in F&I, Crysten brings exceptional expertise to our team. Her impressive Year-to-Date PPV of $4,103 and consistent ranking among top producers reflect her dedication.
Crysten has earned the prestigious Platinum Award for total dollars financed through Harley-Davidson Financial Services, achieving 1st place in 2020 with $20M, 2nd place in 2021 with $22M, and 3rd place in 2022 and 2023 with $24M each year.
She has also maintained 1st place in her group for 61 consecutive months and was ranked among the Top 10 in Certified Pre-Owned in 2022. Her efforts helped propel the dealership to become a Top 10 nationwide dealer.
Crysten's vast industry knowledge, passion for Harley-Davidson, and dedication continue to drive our success.
director of dealer SUCCESS
Jimmie brings a wealth of expertise and knowledge to the motorcycle industry, ensuring that both the dealership and its partners succeed. With a keen focus on staying ahead of claims, Jimmie efficiently manages the claims process, ensuring that all team members are well-informed and up-to-date. Jimmie is committed to delivering tailored solutions to dealerships and maintaining strong, productive relationships. His passion for the industry and attention to detail make him an invaluable asset to the team.
Account Executive
Terry brings an impressive 15 years of industry knowledge from his previous roles at a DMS company and an award-winning F&I Automotive Provider. His dedication to customer service and training is a testament to his targeted approach to training and processes for any dealer model. Terry’s extensive knowledge of Reinsurance and his commitment to delivering sustainable long-term growth solutions for dealers will undoubtedly be a valuable asset to our team.
Shrinking margins of vehicle sales in today’s digital-first world has forced Dealerships to rethink their priorities, making F&I profit improvement a key focus for them. At Legacy Dealership Services, we take Dealership training very seriously. We understand that F&I training is critical if a Dealership wants to improve its profits. We are committed to achieving results and helping our Dealers meet their performance improvement goals.
Optimally utilizing the technology tools is one of the most effective ways to improve F&I product penetration and legal compliance. At Legacy Dealership Services, we provide you with a wide range of technology tools to enhance product penetration, save time and drive process efficiency.
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